Gelatine Sculpt™, we recognize that your privacy is a fundamental right. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website (the “Site”). We are committed to maintaining the trust and confidence of our customers by ensuring that your data is handled with the highest standards of security and transparency, in compliance with United States privacy laws and best practices.
1. Personal Information We Collect
When you interact with Gelatine Sculpt™, we collect certain types of information to provide you with a seamless shopping experience and to fulfill your orders effectively.
A. Information You Provide Directly
When you make a purchase or attempt to make a purchase through the Site, we collect specific information from you, including:
* Identity Data: Name, age (to verify eligibility), and gender.
* Contact Data: Billing address, shipping address, email address, and phone number.
* Financial Data: Payment card details (processed securely via encrypted third-party gateways).
* Correspondence: Information you provide when contacting our customer support team for assistance or inquiries.
B. Information Collected Automatically
When you visit the Site, we automatically collect certain information about your device, including:
* Device Data: Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
* Usage Data: As you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
2. Technologies Used for Data Collection
We use several technologies to collect the "Device Information" mentioned above:
* Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier.
* Log Files: These track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
* Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site and to measure the effectiveness of our marketing campaigns.
3. How We Use Your Personal Information
We use the "Order Information" that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
* Communicate with you: Providing updates on order status and responding to support requests.
* Screen for Potential Risk or Fraud: Specifically, we use your IP address and billing information to protect our customers and our business from fraudulent transactions.
* Improve and Optimize our Site: Generating analytics about how our customers browse and interact with the Site to enhance the user experience.
* Marketing (When Permitted): When in line with the preferences you have shared with us, providing you with information or advertising relating to our products or services.
4. Sharing Your Personal Information
We do not sell, rent, or lease your personal data to third parties. We only share your Personal Information with trusted third parties to help us use your Personal Information, as described above.
* Service Providers: We share information with companies that provide services on our behalf, such as payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., USPS, UPS, FedEx), and email marketing platforms.
* Analytics: We use tools like Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here.
* Compliance with Law: Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
5. Data Security and Retention
The security of your data is a top priority for Gelatine Sculpt™.
* Security Measures: We implement a variety of security measures, including 256-bit SSL encryption, to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
* Data Retention: When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This is necessary for accounting, tax, and legal purposes, as well as to facilitate our 60-day money-back guarantee.
6. Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by using the links below:
* Facebook: https://www.facebook.com/settings/?tab=ads
* Google: https://www.google.com/settings/ads/anonymous
* Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
7. Your Rights Under US Privacy Laws
Depending on where you live in the United States (for example, California, Colorado, or Connecticut), you may have specific rights regarding your personal information under state-specific laws like the CCPA/CPRA. These rights may include:
* The Right to Know: You have the right to request that we disclose what personal information we collect, use, and disclose.
* The Right to Delete: You have the right to request the deletion of your personal information collected or maintained by us.
* The Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
* The Right to Opt-Out: You have the right to opt-out of the "sale" or "sharing" of your personal information (note: Gelatine Sculpt™ does not sell your data).
* Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, please contact us at the email address provided at the end of this policy.
8. Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser, as there is currently no industry-wide standard for how these signals should be interpreted.
9. Children’s Privacy
Gelatine Sculpt™ is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can remove that data from our servers.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically to stay informed about how we are protecting your information.
11. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:
Gelatine Sculpt Customer Support
Email: support@geletinesculpt.us
Address: 1201 N Orange Street, Suite #7223, Wilmington, DE 19801, USA
By using our Site, you consent to the terms of this Privacy Policy.